Shipping Policy

Last updated: March 5, 2026

At PeaceStepsCo, we aim to deliver your orders safely and promptly. This Shipping Policy explains our shipping methods, delivery times, costs, and other important details regarding your order.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Processing time may vary during peak periods or holidays.

• You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

Delivery times are estimates and may vary due to customs, carrier delays, or other unforeseen circumstances.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

• Free shipping promotions, if available, will be indicated on the product page or at checkout.

4. Order Tracking

• Once your order has been shipped, you will receive a tracking number by email.

• You can track your order using the carrier’s website or via your account on our site (if applicable).

5. Customs, Duties, and Taxes

• For orders shipped outside France, international customs duties, taxes, or import fees may apply.

• Customers are responsible for any additional charges imposed by their country.

6. Shipping Issues

If your order is delayed, lost, or damaged during shipping:

• Please contact us immediately at peacestepsco.contact@gmail.com

• We will work with the shipping carrier to resolve the issue and may provide a replacement or refund if necessary.

7. Address Accuracy

• Please ensure that your shipping address is complete and accurate.

• PeaceStepsCo is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

8. Contact

For questions regarding shipping or delivery, please contact us:

• Email: peacestepsco.contact@gmail.com

• Address: 12 Rue du Brochet, Mulhouse, 68200, France